103 W. Cleveland
Whitney, Texas 76692
Please call 911 for an Emergency.
You can contact City Hall at 254-694-2261 if you have any questions regarding the Ambulance Service.
For medical records and billing questions, you MUST call Emergicon at 1-877-602-2060.
City Hall cannot, and will not, answer any billing questions, concerns, or answer Records Requests, as we do not keep these files at City Hall. All concerns must be directed to Emergicon.
Starting January 1, 2016 you will see a new charge to your water bill. It will be called C.O.W. Ambulance Service which will charge $5.00 a month to all residential water customers. Anyone who pays this service fee will not be charged for anything over what your insurance or medicare will pay on your ambulance bill. If you wish to not pay the additional service charge you have the option to opt out of the fee by completing the form and turning it into City Hall.
If you choose to opt out you will be responsible for your portion of the ambulance service that your insurance or medicare will not pay for.